Fly in and meet us on delivery day

Most of our families fly in to pick up their puppy and carry him or her back as a carry on.  We arrange your specific date upon confirmation of your selection timeframe.

Puppy Nanny Service

In addition, we are now offering Puppy Nanny service.  After working with a couple companies since the Covid outbreak, we have decided to offer the same service.

• The family pays for the nanny's flight, puppy's ticket ($125) plus our fee: $650.  If there is any additional need for hotel, we charge $150 a night
• We will find the best connections for you and confirm the dates and options available.  The fee is in addition to the adoption fee.
• Depending on any travel restrictions, we are open to also flying into Canada.  Please inquire

When you pick up your habibi bear for hand delivery, you will need to bring along the following items:

I recommend arriving 30 minutes early or calling in advance to find out if the flight is early or on time. We usually meet at the baggage area of the airline we flew in on.

• Litter Box Once you have received your puppy, go directly to your car and let puppy potty in the litterbox (NOT at the airport....think about all the other dogs that have gone there.  A huge breeding ground of possible disease----not a good idea!)  Give your puppy the opportunity to relieve himself, if he doesn't go its ok, he may be a little overwhelmed and not feel comfortable yet.  Puppy can go at home in their outdoor potty pen!
  
  
• Baby wipes, Paper Towels, Extra Towel, grocery bag for throwing away any messes (you never know!)  Use the baby wipes to clean off puppy's feet if he had an accident in his crate, paper towels to pick up any soiled mess in the crate, and tie up in your grocery bag!  Simple!  The towel is for your lap to let puppy ride home on!  (We break our cardinal rule of puppy riding in a carrier in the car for this ride home!  We have found that puppy will bond with whoever is holding him first, and that first ride home is a big  bonding moment for your little Habibi Bear.  If you are alone, go ahead and place your Habibi in the crate for safety, but if you do bring someone along, let them hold your puppy on the way home!
  
  
• Bottled water Gerber Meat Sticks (baby isle) or Nutri-cal (high calorie supplement for dogs and cats). Be sure to let puppy have a drink and a little snack as soon a possible.  This will aid in quick recovery from the flight, especially if the blood sugar has dropped.   We find the Gerber Meat Sticks to be irresistible to puppies, and they will gobble them up!  The Nutri-cal tastes good to the puppy, but sometimes they are hypoglycemic and don't want to eat, so you can put some on your finger and rub it on the puppy's gums or nose.  They will lick it up right away and help stabilize the puppy if is experiencing any stress.
  
  
• Put puppy in your Puppy Area as soon as you get home. This is important.  Hopefully you have simulated the puppy safe area we have in our home (complete with litter box, food dishes, and crate),  this will help your puppy settle in quickly.   Puppy needs to familiarize himself with your home, and her new area  so start her out right away!   See if puppy will potty and eat, then you can hold him if he is not too tired. It's been a long day for your little one, so try not to overwhelm puppy with too much activity.  Many puppies are exhausted and want to sleep.  You have the rest of your lives together to play, so if your puppy seems sleepy, it's ok to let him sleep.
  
  
• First Night. Most families report that their puppy does well the first night, a little crying but settles down.  Some will sleep right off the bat, where others take a little longer to settle in.  If your puppy seems to be a little scared or is crying when left alone in its crate at night, we recommend keeping the crate next to your bed for the first week.  Elevate the crate or place it near you on the bed so they puppy can see you and feel comforted, as well as YOU can see them stir and get them out to potty when needed.  This helps the puppy feel safe and alleviate any fear.  If you think about it, dogs are a pack animal and just left their pack for the first time.  It is normal for them to cry out when they are alone, as that is how they would locate the other litter mates at home.  Using a heated water bottle, snuggle puppy or plug in DAP (found on Amazon or at pet stores) will also aid the transition for your baby.    
  
  
• Quick note about crying.   Just like your own baby, you will begin to learn the difference between fussing and "I need to potty!"  This is a settling in phase, and it will get better as you bond and learn each other. Offer lots of high reward 'pacifiers' in the crate and pen that will keep them occupied.  Think: lick mats, raw meaty bones, stuffed kongs. 
  Keep all coming and going quiet and low key, and puppy will feel your confident energy.  Sit next to the pen and read to the puppy to comfort them.  When pup is alone in their pen area and crying, we sit quietly and work on the computer, so they can see our calm energy.  They start to relax and settle with us nearby.  Then slowly ease away making more distance each day.  We walk into the room and let the pup see we are there, and they are safe.  Remain calm and don't make eye contact.  This is how the pack leader in a dog pack interacts with it's pack when entering the den.  They never acknowledge the others and don't make eye contact.   This gesture will help the puppy see it is safe and you are there, being reassured by your calm presence.  Then walk away again.  Less verbal communication and more strong and silent body language will help your puppy.  Never react to their crying by acting concerned or scared for them, "ohhhh you poor baby.. don't cry" etc.  Instead of soothing them you are telling them essentially to be afraid.  This will create a very insecure pup that will be confused that it should be fearful instead of finding its own confidence, learning to self soothe.  Never pick up a puppy as it is crying out.  Always wait for them to stop before picking them up.  For an added bonus, work on getting them to sit first, then immediately when that bum hits the ground, treat and "Good sit!! Thats a good puppy!".  Then pick puppy up. Eventually they realize "OH, they want me to sit instead of crying and jumping".   We have to learn to speak dog.  Work on your timing, as at first its just a split second to mark that moment.  Then build on your duration of them holding the sit before offering the reward.  You got this :)